Council Facilities Cleaning
Council Facilities Cleaning

Council Facilities Cleaning

Council Facilities Cleaning

Report public areas and facilities that need cleaning.
Last updated on: 29 April 2026
We aim to keep public spaces clean and safe. If you notice a public area or facility that needs our attention, you can report it here.

Report to us

Use this form to request the cleaning of:
  • ocean baths
  • public toilets, including blocked toilets
  • public change rooms
  • bus shelters
  • broken glass and litter in public spaces
  • syringes and needles.

Urgent requests

If you are reporting anything hazardous or dangerous to the community, please phone us after submitting your request, or call us directly on 4974 2000.

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Raise a request

Before you begin

When lodging your request, you will have the option to attach photos or other supporting documents.

Location matters!

Providing specific details about the location of the required cleaning helps us locate and address it quickly. Please include cross streets, house numbers, or identifying landmarks.

Next steps

  1. You'll receive an acknowledgement with your request and tracking numbers, allowing you to monitor its progress in our Customer Portal.
  2. Your request will be reviewed and prioritised based on the urgency of the required cleaning.
  3. Once your request has been completed, you will receive a notification. Please note that the completion of your request may mean the work has been actioned or scheduled.

Time frames

Urgent, hazardous or emergency cleaning will be attended to as soon as possible.