Set up or Amend Direct debit
Set up or Amend Direct debit

Set up or Amend Direct debit

Set up or Amend Direct debit

Set up or amend a direct debit payment for your rates.
Last updated on: 02 February 2026
In this article
In this article

Apply For or Amend a Direct Debit

Paying your rates by direct debit means you don't have to remember to pay at instalment time.

Benefits of a direct debit include:

  • Convenience - no need to remember due dates.
  • Flexibility - choose how often payments are made.
  • Avoid interest - ensure timely payments and avoid accruing interest on your account.
  • Peace of mind - automatic payments mean one less thing to worry about.

Related articles

  • Cancel Direct Debit - cancel your existing direct debit arrangement for rates payments.
  • Rates Enquiry - ask questions or request information about your rates account.

Raise a request

Before you begin

  • Have your rate account number ready, this can be found on your rates notice.
  • Have your banking information ready.

Next steps

  1. You'll receive an acknowledgement with your request number.
  2. Our Rates Team will set up the direct debit arrangement on your account or amend your existing arrangement.
  3. You will also be notified when your request has been completed.

Time frames

Direct debit applications are typically processed within a week.