Cancel Direct Debit
Cancel Direct Debit

Cancel Direct Debit

Cancel Direct Debit

Cancel a Direct Debit on your Rates account.
Last updated on: 30 January 2026

Cancel a Direct Debit

Stopping your direct debit is easy. Simply complete this form, and we will promptly cancel the deduction for you.

Related articles

Raise a request

Before you begin

Have your rate account number ready, this can be found on your rates notice.

Next steps

  1. You'll receive an acknowledgement with your request number.
  2. We will remove the direct debit arrangement on your account and notify you once we complete your request.

Time frames

Our Rates team will endeavor to process your request within 5 business days.