Rates Enquiry
Rates Enquiry
Your rates help fund important services and facilities across our community - things like footpaths and roads, cycleways, playgrounds, libraries and waste services. Around half of our income comes from rates, with the rest from grants, fees and charges, development contributions and investment income.
If you have a question about your rates, we're here to help.
When to use this form
Use this form if you need to:
- get help understanding your rates notice or any of the charges listed
- check your eligibility for pensioner concessions
- stop receiving your rates notice via the eNotices portal and switch to postal delivery
- submit documents to us, such as a Power of Attorney or account authorisation
FAQs
Instalment due dates
How rates are set
How your rates are calculated
I paid my rates in full for the year, will I still get quarterly notices?
Rates notice is in previous owners name / when will the property be in my name
Next steps
- You will receive an acknowledgement with your request number
- We will reach out to you to discuss your enquiry and send you a notification when we complete your request.
Time frames
We will respond to your enquiry within 3-5 business days.
Thank you for providing feedback.
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