Postal Address Change
Postal Address Change

Postal Address Change

Postal Address Change

If you need to change the postal address for your Rates notice, notify us.
Last updated on: 30 January 2026

Change of Postal Address

How you receive your rates notice will determine how you can update your details.

Rates notice via email

  • For rates notices delivered by email, update your details on the eNotice website.
  • If you would like to get your rates notice by email, visit the eNotice website and register using the eNotice reference number on your latest notice.

Rate notice via post

For rates notices delivered by mail, update your details using this form.

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Raise a request

Before you begin

Have your rate account number ready, this can be found on your rates notice.

Next steps

  1. You'll receive an acknowledgement with your request number.
  2. We will update your postal address on your rate account and notify you when we complete your request.

Time frames

Change of address requests are actioned within 5 business days.