Kerbside Bin Service Upgrade
Kerbside Bin Service Upgrade

Kerbside Bin Service Upgrade

Kerbside Bin Service Upgrade

Running out of space in your standard bin? Apply to upgrade your service.
Last updated on: 10 March 2026

Kerbside Bin Upgrade

If your standard bin service isn't meeting your needs, we've got solutions.

You can apply to:

  • upgrade your bin size
  • increase the number of bins
  • adjust the frequency of your bin collection
  • request bins for a property that doesn't have the standard bin entitlement, such as non-rated properties.

Residential or mixed use property

Rated commercial property & non rateable property

Application information

Application fees

  • Upgrades and additional services: Payment for a larger recycling bin is taken when you submit your application, while fees for additional bins or increased collection frequency are invoiced after your request and service preferences are reviewed.
  • Ongoing costs: Annual fees apply to maintain services and are invoiced at the start of each financial year; fees may change annually.
  • Other fees: Cancellation and amendment fees apply.

Related articles

  • New Kerbside Bin Service - for newly developed properties that require the initial bin entitlement (where currently there are no bins at the property).
  • Waste Enquiry - ask your service upgrade question.

Submit application

Create or sign into your account

  • As part of the application process, you'll be prompted to register or sign in to your account.
  • Your account makes it easy to submit applications and requests, track their progress, view outcomes, and make payments all in one place.
  • You can find more information and step-by-step guidance on creating a registered user account, as well as access to support services, on our Registration Enquiry article.

Next steps

  1. Shortly after submitting your application, you will receive an email confirming we've received it, if you elected to upsize your recycling bin, you will receive a receipt for this payment.
  2. We will review your preferences and order your new bins. We will send you an invoice for any additional bins or collections requests.
  3. Delivery will be scheduled; this usually takes place on your regular collection day so we can collect any standard bins that are no longer needed.

Time frames

  • Invoices are typically issued within a week of receiving the application.
  • Delivery may take up to 15 business days from date of full payment.