City of Newcastle - Kerbside Bin Service Upgrade

Kerbside Bin Upgrade

If your standard bin service isn't meeting your needs, we've got solutions.

You can apply to:

upgrade your bin size
increase the number of bins
adjust the frequency of your bin collection
request bins for a property that doesn't have the standard bin entitlement, such as non-rated properties.

Residential or mixed use property

Standard entitlements

1 x 140L general waste bin, serviced weekly.
1 x 240L recycling bin, serviced fortnightly.
1 x 240L garden organics bin, serviced fortnightly.

Bigger bins

Extra recycling and garden organics bins

Additional general waste services

You can request additional red lid bins, or arrange to have them serviced more than once a week. Your first (standard 140L or upsized 240L) bin will still be collected weekly.

Collection days	Number of services per week	2025/26 charge per 140L bin	2025/26 charge per 240L bin
Monday to Friday	1 to 4	$722	$891
Monday to Friday	5 to 8	$698	$860
Monday to Friday	9 and over	$668	$836
Monday to Friday	1 or more	$812	$1107

The annual fees above are for each additional bin service per week. For example, two 140-litre bins collected twice weekly equals four services (i.e. 2 bins x $722 x 2 services = $2,888 p.a.), as does a single 140-litre bin collected four times per week (i.e. 1 bin x $722 x 4 services = $2,888 p.a.).

Rated commercial property & non rateable property

Rated commercial property - standard entitlements

1 x 140L general waste bin, serviced weekly. You can upsize this to a 240L bin at a cost of $367.
All other kerbside bin services, including recycling and garden organics, are available on a fee-for-service basis.

Non rateable property

Properties exempt from rating are not entitled to a kerbside bin service. To apply for bins on a fee-for-service basis, view your options below.

General waste services

Bins & collections:

You can apply for bins or extra collections of your general waste bin. Fees vary depending on the bin size, the number of collections per week, and whether a weekend collection is requested.

Rateable commercial properties receive one standard bin (140L or upsized 240L) with weekly collection at no additional cost.

Collection days	Number of services per week	2025/26 charge per 140L bin	2025/26 charge per 240L bin
Monday to Friday	1 to 4	$722	$891
Monday to Friday	5 to 8	$698	$860
Monday to Friday	9 and over	$668	$836
Saturday and Sunday	1 or more	$812	$1,107

The annual fees above are for each additional bin service per week. For example, two 140-litre bins collected twice weekly equals four services (i.e. 2 bins x $722 x 2 services = $2,888 p.a.), as does a single 140-litre bin collected four times per week (i.e. 1 bin x $722 x 4 services = $2,888 p.a.).

Recycling and garden organics bins

Skip bins

We offer 660-litre and 1,110-litre (large mobile bins with four castor wheels) for both general waste and recycling. Before lodging an application, please phone us on 4974 2000 or submit an enquiry to discuss the suitability of your property.

Waste type	Annual charge 660L bin	Annual charge 1,100L bin
General Waste	$2,333	$3,643
Recycling	$1,161	$1,353

The annual fees above are for 2025/26 and are for one bin service per week. Multiple bins and/or collections are charged accordingly. For example, two 660-litre general waste bins collected weekly equals two services (that is, 2 bins x $2,333 p.a. per bin = $4,666 p.a.).

Application information

Plan ahead

Cancellation or amendments

You can use this form to modify or cancel an additional (paid) kerbside waste services at a property, such as arranging for bins to be removed or upsized bins to be reverted to their standard size.

Fees apply to cancel or amend this service:

Account cancellation (additional service cancelled/bin(s) removed - no waste account retained at the property): $91.
Account change of service (amendment to additional service - waste account retained at the property): $39.

Change your contact details

Application fees

If you are upgrading to a larger recycling bin, payment will be collected at the time you submit your application.
Fees for additional bins or an increased collection frequency will be invoiced after your application and service preferences have been reviewed.
Annual fees apply to maintain ongoing services. These fees are subject to change each year and will be invoiced at the start of each financial year.
Cancellation and amendment fees apply.

Submit application

Create or sign into your account

As part of the application process, you'll be prompted to register or sign in to your account.
Your account makes it easy to submit applications and requests, track their progress, view outcomes, and make payments all in one place.
You can find more information and step-by-step guidance on creating a registered user account, as well as access to support services, on our Registration Enquiry article.

Apply Now

Next steps

Shortly after submitting your application, you will receive an email confirming we've received it, if you elected to upsize your recycling bin, you will receive a receipt for this payment.
We will review your preferences and order your new bins. We will send you an invoice for any additional bins or collections requests.
Delivery will be scheduled; this usually takes place on your regular collection day so we can collect any standard bins that are no longer needed.
A coloured sticker will be on your new bin indicating that the bin is part of an upgraded service.

Time frames

Invoices are typically issued within a week of receiving the application.
Delivery may take up to 15 business days from date of full payment.

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Kerbside Bin Service Upgrade