City of Newcastle - Kerbside Bin Service Upgrade

If your standard bin service isn't meeting your needs, we've got solutions.

You can apply to:

upgrade your bin size
increase the number of bins
adjust the frequency of your bin collection
request bins for a property that doesn't have the standard bin entitlement, such as non-rated properties.

Residential or mixed use property

Standard entitlements

Bigger bins and associated costs

Extra recycling, garden organics bins and associated costs

Additional general waste services and associated costs

You can request additional red lid bins, or arrange to have them serviced more than once a week. Your first (standard 140L or upsized 240L) bin will still be collected weekly.

Collection days	Number of services per week	2025/26 charge per 140L bin	2025/26 charge per 240L bin
Monday to Friday	1 to 4	$722	$891
Monday to Friday	5 to 8	$698	$860
Monday to Friday	9 and over	$668	$836
Monday to Friday	1 or more	$812	$1107

The annual fees above are for each additional bin service per week. For example, two 140-litre bins collected twice weekly equals four services (i.e. 2 bins x $722 x 2 services = $2,888 p.a.), as does a single 140-litre bin collected four times per week (i.e. 1 bin x $722 x 4 services = $2,888 p.a.).

Rated commercial property & non rateable property

Standard entitlements

Rated commercial property

1 x 140L general waste bin, serviced weekly. You can upsize this to a 240L bin at a cost of $367.
All other kerbside bin services, including recycling and garden organics, are available on a fee-for-service basis.

Non rateable property

Properties exempt from rating are not entitled to a kerbside bin service. To apply for bins on a fee-for-service basis, view your options below.

General waste services and associated costs

Bins & collections:

You can apply for bins or extra collections of your general waste bin. Fees vary depending on the bin size, the number of collections per week, and whether a weekend collection is requested.

Rateable commercial properties receive one standard bin (140L or upsized 240L) with weekly collection at no additional cost.

Collection days	Number of services per week	2025/26 charge per 140L bin	2025/26 charge per 240L bin
Monday to Friday	1 to 4	$722	$891
Monday to Friday	5 to 8	$698	$860
Monday to Friday	9 and over	$668	$836
Saturday and Sunday	1 or more	$812	$1,107

The annual fees above are for each additional bin service per week. For example, two 140-litre bins collected twice weekly equals four services (i.e. 2 bins x $722 x 2 services = $2,888 p.a.), as does a single 140-litre bin collected four times per week (i.e. 1 bin x $722 x 4 services = $2,888 p.a.).

Recycling, garden organics bins and associated costs

Skip bins and associated costs

We offer 660-litre and 1,110-litre (large mobile bins with four castor wheels) for both general waste and recycling. Before lodging an application, please phone us on 4974 2000 or submit an enquiry to discuss the suitability of your property.

Waste type	Annual charge 660L bin	Annual charge 1,100L bin
General Waste	$2,333	$3,643
Recycling	$1,161	$1,353

The annual fees above are for 2025/26 and are for one bin service per week. Multiple bins and/or collections are charged accordingly. For example, two 660-litre general waste bins collected weekly equals two services (that is, 2 bins x $2,333 p.a. per bin = $4,666 p.a.).

Application information

Plan ahead

Cancellation or amendments

You can use this form to modify or cancel an additional (paid) kerbside waste service - for example, to remove extra bins or return upgraded bins to the standard size.

Fees apply:

$91 for cancelling an additional service and removing the bin(s).
$39 for changing an existing additional service (where a waste account is still active at the property).

We can only cancel or refund your waste service once the bin has been collected, so please ensure it is placed out and accessible for our team. Waste service charges are billed for the full financial year; however, if you move out partway through the year, you'll receive a refund for the unused portion (minus the applicable cancellation fee).

Change your contact details

Application fees

Upgrades and additional services

Fees for additional bins or increased collection frequency are invoiced following review of your application and service preferences; applicable fees are outlined under each property type above.

One off application fee

Residential and mixed-use properties requesting a larger recycling bin will be charged a one-off fee at the time of application lodgement.

Ongoing service fees

Annual fees apply to maintain ongoing services and are invoiced at the start of each financial year. Fees may change each year.

Submit application

Create or sign into your account

As part of the application process, you'll be prompted to register or sign in to your account.
Your account makes it easy to submit applications and requests, track their progress, view outcomes, and make payments all in one place.
You can find more information and step-by-step guidance on creating a registered user account, as well as access to support services, on our My Services article.

Apply Now

Next steps

Shortly after submitting your application, you will receive an email confirming we've received it, if you elected to upsize your recycling bin, you will receive a receipt for this payment.
We will review your preferences and order your new bins. We will send you an invoice for any additional bins or collections requests.
Delivery will be scheduled; this usually takes place on your regular collection day so we can collect any standard bins that are no longer needed.

Time frames

Invoices are typically issued within a week of receiving the application.
Delivery may take up to 15 business days from date of full payment.

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Kerbside Bin Service Upgrade

Kerbside Bin Service Upgrade

You can apply to:

Residential or mixed use property

Standard entitlements

Bigger bins and associated costs

Extra recycling, garden organics bins and associated costs

Additional general waste services and associated costs

Rated commercial property & non rateable property

Standard entitlements

General waste services and associated costs

Recycling, garden organics bins and associated costs

Skip bins and associated costs

Application information

Plan ahead

Cancellation or amendments

Change your contact details

Application fees

Related articles

Submit application

Create or sign into your account

Next steps

Time frames