Footpath Repairs
We maintain roads and infrastructure across the city to keep them safe and accessible.
If you notice a damaged footpath, kerb or drain, report it to help us keep these areas well maintained.
Report to us
We can assess and repair:
- Footpath maintenance - addressing cracks and uneven surfaces.
- Drain repairs - fixing broken structures to ensure drain stability.
- Kerbside repairs - fixing fractured or broken areas to ensure stability and safety for road users and pedestrians.
- Kerb ramp damage - fix where the kerb dips to enable a prams or wheelchairs to transition easily from the footpath to the road.
Related articles
- Road, Footpath & Drain Cleaning - report a blocked drain or when the road or footpath has leave litter or debris and requires cleaning.
- New Traffic Infrastructure - request new footpaths, signage or traffic changes.
- Make a Claim - personal injury or property.
- Public Tree Inspection - request a tree be pruned to allow footpath access.
Raise a request
Before you begin
When lodging your request, you will have the option to attach photos or other supporting documents.
Location matters!
Providing specific details about the location of the issue helps us identify and address it quickly. Please include cross streets, house numbers, or identifying landmarks.
Next steps
- You'll receive an acknowledgement with your request and tracking numbers, allowing you to monitor its progress in our Customer Portal.
- We'll review your request to determine its priority and inspect the area to assess any necessary repairs. If the work is considered low priority or falls outside our service standards, we'll close the request but continue monitoring the area.
- Once your request is processed, you'll receive a notification. Please note that completion may mean the work has been carried out, scheduled, or included in future planning.
Time frames
- If the repairs are urgent, it will be responded to in the earliest possible time as resources allow.
- Maintenance that is prioritised for repair is typically actioned within 6 weeks.
- For less severe issues, there is no specific repair timeframe.
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