Fallen Tree
Fallen Tree or Branch
If you see a fallen public tree or branch on public land, let us know so that we can arrange removal.
Urgent requests
If the fallen tree, limb or hanging branch is a hazard, please contact us on 4974 2000 to lodge your request.
This may include a tree or branch:
- blocking the footpath
- blocking the roadway
- blocking a public access way
- blocking a residents driveway or
- damaging property (e.g. resting on fence/house/vehicle).
Trees and powerlines
City of Newcastle is prohibited from undertaking any work in the exclusion zone around power lines.
Related articles
- Private Tree Removal - request information relating to the removal of private trees.
- Public Tree Inspection - request we investigate a public tree for maintenance.
- Tree Planting - request the planting of public trees or for information relating to tree planting.
Raise a request
Before you begin
- If you require urgent assistance contact the SES on 132 500.
- Any fallen branches from trees located on private property are the responsibility of the property owner.
- When lodging your request, you will have the option to attach photos or other supporting documents.
Location matters!
Providing specific details about the location of the tree or branch helps us locate and address it quickly. Please include cross streets, house numbers, or identifying landmarks.
Next steps
- You'll receive an acknowledgement with your request number.
- We will attend the site with the fallen tree or branch and collect it.
- Once your request has been assessed you will receive a notification. Please note that the completion of your request may mean the work has been actioned, scheduled, or added to our future planning.
Time frames
- Urgent branch pickups are done as soon as possible.
- Anything not causing an obstruction or posing a hazard will typically be collected within 24-48 hours.
- If a tree or branch appears to be weakened and is threatening to fall, an inspection will be undertaken within 3 weeks.
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