Pollution Incident Notification
Pollution Incident Notification

Pollution Incident Notification

Pollution Incident Notification

Notify City of Newcastle of a reportable pollution incident.
Last updated on: 07 April 2026
In this article
In this article

When to use this form

Use this form to report a notifiable pollution incident that you caused or are reporting on behalf of your workplace or organisation.
A notifiable pollution incident is one that causes, or threatens to cause, material harm to the environment.
This includes:
  • Harm to human health or ecosystems, or
  • Property damage exceeding $50,000.
These incidents can involve air, land, water or noise pollution, such as sewage overflows or chemical leaks.
If you want to report pollution that you observed but are not responsible for, visit our Pollution page.

What you need to do

  • Notifiable pollution incidents must be reported immediately to the relevant authorities by calling the Environment Line on 131 555.
  • This ensures the NSW EPA and other emergency or regulatory agencies (such as Fire & Rescue NSW, NSW Health, SafeWork NSW and local councils) can respond quickly and minimise harm.
  • Report the incident to City of Newcastle using this form.

Related articles

  • Pollution - for general reports or air, water, noise and land pollution where the estimated damage is under $50,000.

Raise a request

Before you begin

As part of reporting a pollution incident, you will be asked:
  • What happened: Describe the type of pollution (e.g., chemical spill, dust, odour, noise, illegal dumping) and the substance involved.
  • When: Date and time of the incident, and how long it lasted.
  • Where: Specific address, nearest cross streets, and description of the location.
  • Impact: Details on harm to health, safety, property, or the environment (material harm).
  • Your Details: Name, contact details, and business information (if applicable).
  • Actions Taken: Immediate steps taken to make the site safe and manage the incident.
  • Injured Persons: Details if anyone was injured, including treatment and hospital info.
  • Evidence: Photos, videos, or witness information.

Next steps

  1. You'll receive an acknowledgement with your request and tracking numbers, allowing you to monitor its progress in our Customer Portal.
  2. Our Regulatory Team will be alerted and will review the incident form.
  3. Upon completion of the incident review and any following actions, you will receive a notification that the incident request is closed.

Time frames

Response times can vary depending on the scale of the incident.