Pollution Incident Notification
Pollution Incident Notification

Pollution Incident Notification

Pollution Incident Notification

Notify City of Newcastle of a reportable pollution incident.
Last updated on: 31 January 2026

Pollution Incident Notification

In NSW, a notifiable pollution incident is any leak, spill, escape, or deposit of a substance that causes or threatens to cause material harm to the environment. This includes harm to human health or ecosystems, or property damage over $50,000.
Incidents may involve air, land, noise, or water pollution, such as sewage overflows or chemical leaks.
These incidents must be reported immediately to the EPA and relevant agencies (Fire & Rescue, Health, Local Council, SafeWork NSW) by calling the Environment Line on 131 555.

Related articles

  • Pollution - for general reports or air, water, noise and land pollution where the estimated damage is under $50,000.

Raise a request

Before you begin

As part of reporting a pollution incident, you will be asked:
  • What happened: Describe the type of pollution (e.g., chemical spill, dust, odour, noise, illegal dumping) and the substance involved.
  • When: Date and time of the incident, and how long it lasted.
  • Where: Specific address, nearest cross streets, and description of the location.
  • Impact: Details on harm to health, safety, property, or the environment (material harm).
  • Your Details: Name, contact details, and business information (if applicable).
  • Actions Taken: Immediate steps taken to make the site safe and manage the incident.
  • Injured Persons: Details if anyone was injured, including treatment and hospital info.
  • Evidence: Photos, videos, or witness information.

Next steps

  1. You'll receive an acknowledgement with your request number.
  2. Our Regulatory Team will be alerted and will review the incident form.
  3. Upon completion of the incident review and any following actions, you will receive a notification that the incident request is closed.

Time frames

Response times can vary depending on the scale of the incident.