Pet Surrender
Pet Surrender

Pet Surrender

Pet Surrender

Need help finding a new home for your pet? Explore your options.
Last updated on: 31 January 2026
In this article
In this article

Surrender Your Pet

We understand that life can bring unexpected challenges, and sometimes it may feel like surrendering your pet is the only option. Before making this difficult decision, please consider the following alternatives that may help you and your pet stay together or find a loving new home.

Thinking about surrendering your pet? Let’s explore other options first.

Behavioural support
  • Many common issues like barking, scratching, or anxiety can be addressed with training or expert advice.
  • Contact a local vet or animal behaviourist for guidance.
Financial assistance
  • Struggling with pet food or vet bills? There are charities and programs that we can help get you in contact with. Contact us for further assistance.
If your situation is temporary (e.g. moving, hospital stay), consider:
  • pet-sitting networks
  • short-term foster care
  • boarding facilities.
Ask friends or family
  • a friend or family member may be willing to adopt or temporarily care for your pet
  • share your pet's story, photos, and personality traits to help them connect
  • use social media to reach a wider circle, sometimes the perfect home is closer than you think.

Rehoming organisations

If you truly can't keep your pet, assisted rehoming is an alternative to surrendering to a shelter. There are a number of organisations that are able to assist in this process.

Raise a request

Before you begin

When lodging your request, you will have the option to attach photos or other supporting documents.

Next steps

  1. You'll receive an acknowledgement with your request number.
  2. We will contact you to discuss rehoming options or the surrender process.
  3. Once your request has been completed, you will receive a notification.

Time frames

Due to the complexity of rehousing pets, timeframes can vary.