General Enquiry Form
In this article
General Enquiry Form
Report an issue or request assistance
Is there an issue you'd like to report, request for a service you'd like to make or information you need from City of Newcastle?
Give a compliment
We want to hear about your positive experiences with us, so we can keep doing more of what you like and acknowledge our team members for good work.
View public notices
Public notices let you know about important activities happening in Newcastle, from policy and procedure changes, City of Newcastle proposals and services, and funding or business opportunities.
Lodge a complaint or provide feedback
Whilst we strive to do our best for the community, we understand that there will be times when we may not meet your expectations.
Submit a petition to Council
If you'd like to submit a petition for discussion at a council meeting, please visit submit a petition to Council page for more information and submission guidelines.
Have your say
City of Newcastle wants you to have your say by providing feedback on specific City of Newcastle projects, public exhibitions and programs.
Unable to find the information you're looking for? Complete this form and we will get it to the right area to review.
Raise a request
Before you begin
When lodging your request, you will have the option to attach photos or other supporting documents.
Location matters!
Providing specific details about the location of the issue helps us identify and address it quickly. Please include cross streets, house numbers, or identifying landmarks.
Next steps
- You'll receive an acknowledgement with your request number.
- Once your request has been completed, you will receive a notification. Please note that the completion of your request may mean the work/investigation has been actioned, scheduled, or considered for future planning.
Time frames
Response times for general requests may vary depending on the nature and complexity of the inquiry
Thank you for providing feedback.
We will use this information to improve this page.